Any good business owner will take steps to protect both their business and their clients – it helps to safeguard the company’s future and gives clients peace of mind. But how do you know that you have a legal framework in place that is suitable for your business?
It’s not as simple as you might think. Whilst you can get a DIY template for under £20, the chances of it covering your business liability if anything happens are very low. Every business is different so a DIY template or a self-drafted contract will not cover the complexities of your business and therefore may not stand up in court. And most importantly, it may not even be the correct contract that you actually need.
With technology and the way we can do business constantly changing, it is important to have the correct contracts in place. One in four websites don’t offer their customers the correct options when trading, and this could lead to problems with Trading Standards – who have the power to issue a hefty fine. Cookie policies, privacy policies and web/app terms and conditions are all contracts that you need to have in place when you are doing business on the internet. And if you do business over the telephone then a different contract is needed to ensure that you are in line with distance trading regulations.
73% of the British public have admitted that they don’t read the terms and conditions when making a purchase, but this shouldn’t be used as an excuse for businesses not to have them. If a customer has a problem then the first place they will look is your contract to try and resolve it. But the question is, which contract is needed for YOUR business?
This answer cannot be found or bought on the internet unfortunately. Every business is different and using a basic template or someone else’s contract won’t offer you the protection you need – it may be completely useless if it is the wrong contract. If you don’t have the correct contract then you are leaving the business open to problems and disputes. By taking the time to ensure that you have the correct contracts then you can save time and money.
It isn’t possible to determine what contracts you need by just looking on the internet. Yes, a DIY template or using someone else’s Ts and Cs might seem like a quick and easy option, but if you run into problems it is important to remember that this decision might cost you.
At Create Ts and Cs we take the time to understand your business so that we can help you to protect your business. We will get to know your operational and sales processes, assess what contracts your business requires, and draft a bespoke contract that will help to protect you and allow you to grow.
If you are unsure of what contracts your business needs, or are worried that you don’t have the correct legal framework in place, call us on 0141 585 6384 or email firstname.lastname@example.org .